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Privacy Policy

Effective Date: April 5, 2025
 

At Talk On, LLC, accessible from https://www.talkon.org, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information—especially in relation to SMS communications—in full compliance with Twilio and HighLevel A2P 10DLC requirements.
 

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Name

  • Email address

  • Phone number

  • Business or organization details (if applicable)

  • Any other information you voluntarily provide via forms or communications
     

2. SMS Communications & User Consent

By providing your phone number on our website, you consent to receive SMS messages from Talk On, LLC for purposes including:

  • Appointment reminders

  • Service updates

  • Marketing and promotional messages (if opted in)

  • Customer support and follow-ups

Message and data rates may apply. Message frequency may vary.

Consent is obtained through clear opt-in mechanisms such as form checkboxes or keywords. We never send SMS messages without prior consent.

We do not sell or share your phone number with third parties for their marketing use.
 

3. Opt-Out Policy

You may opt out of receiving SMS messages at any time by replying with:

  • "STOP" – to unsubscribe from SMS communications

  • "HELP" – to receive assistance or support

After opting out, you will no longer receive messages unless you opt back in by submitting your information again or contacting us directly.
 

4. How We Use Your Information

Your information is used to:

  • Provide, maintain, and improve our services

  • Respond to your inquiries and requests

  • Communicate with you via SMS or email (as per your preferences)

  • Meet legal and compliance requirements
     

5. Data Sharing and Security

Your personal information is only shared with trusted service providers, such as Twilio and HighLevel, to help deliver our services securely and effectively.

We do not sell, trade, or rent your personal information to third parties.

All data is transmitted over secure (SSL) connections and stored using industry-standard security practices.
 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those external sites.
 

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date.
 

8. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

Talk On, LLC
📧 Email: admin@talkon.org
📞 Phone: 330-846-1800
🌐 Website: https://www.talkon.org

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